How to Integrate Slack with Tawk.to

Quick summary

This tutorial shows how to integrate Slack with Tawk.to using a Zapier automation, so that live chat events in Tawk.to automatically trigger Slack notifications without any code.

Steps

1. Click 'Create' and select 'Zap' to start a new automation in Zapier.
2. Click 'Trigger' to begin configuring the trigger step.
3. Search and select 'Tawk.to' as the trigger app.
4. Choose a trigger event based on your requirements.
5. Click 'Sign in' to authenticate your Tawk.to account.
6. Select 'Allow' to grant Tawk.to access to your Slack workspace.
7. Choose a trigger event for the action step based on your requirements.
8. Log in and authorize Zapier to access your Slack account.
9. Map the data from Tawk.to to Slack and click 'Continue'.
10. Select 'Test step' to verify the integration is working correctly.
11. Click 'Rename' to give your Zap a descriptive name.
12. Click 'Publish' to turn on your Zap and enable the integration.