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All Tutorials /Slack

How to Integrate Slack with PagerDuty

Updated on:
May 11, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to connect PagerDuty alerts directly to your Slack workspace.

Quick summary

The Slack and PagerDuty integration lets teams receive and manage incident alerts directly inside Slack channels, reducing response time and keeping on-call workflows in one place. Setting up the integration requires adding the PagerDuty app from the Slack App Directory and authorizing it through the PagerDuty Extensions settings.


Steps

  1. Click on the '+Add apps' section in the left sidebar of Slack.
  2. Type 'PagerDuty' in the search bar and select the PagerDuty app from the results.
  3. Click on the 'Add to Slack' button to begin the installation.
  4. From the PagerDuty Dashboard, click on the 'Integrations' tab in the top menu and select 'Extensions'.
  5. Find the Slack app in the Extensions list and click 'Add'.
  6. Click 'Authorize Integration' to proceed with the connection.
  7. Select 'Allow' to grant PagerDuty access to your Slack workspace.
  8. The integration is now complete, enabling seamless incident management and communication through Slack.

📌 Why this matters

Integrating Slack with PagerDuty allows on-call teams to receive real-time incident alerts, acknowledge issues, and coordinate responses without leaving their primary communication tool. This reduces mean time to resolution (MTTR) by eliminating context-switching between platforms during critical incidents. Teams that connect PagerDuty to Slack benefit from centralized incident visibility, faster escalation, and a clear audit trail of actions taken directly within Slack channels.
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