Quick summary
Integrating Intercom with Instagram lets support teams manage Instagram direct messages directly inside the Intercom inbox. This step-by-step walkthrough covers the full Instagram integration setup, from the App Store to Facebook login authorization.
Steps
- Go to the left-side panel and click Settings.
- Select Integrations from the list of options.
- Tap App Store to proceed.
- Search for Instagram and select it from the suggested results.
- Click Install Now to begin the installation.
- Tap Go To Settings to establish the connection.
- Under the Settings tab, click Connect Instagram Account to continue.
- Enter your Facebook credentials linked to your Instagram account and click Log In to complete the integration.
