How to Integrate Customer.io with Intercom

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Integrating Intercom as a destination allows you to sync your Customer.io data (like user attributes and events) directly into Intercom so your support team has the latest context.

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1. On your Customer.io main dashboard, click Data & Integrations in the left sidebar.
2. Select Integrations from the submenu.
3. Click the Add Integration button located at the top right of the page.
4. Scroll down or search for Intercom in the integration catalog.
5. Click on the Intercom (web) to start linking your accounts.
6. Enter your App ID here—you'll find it in your Intercom account's web address.
7. Click Next: Configure Data to map fields and finalize the connection.
8. Click Add a integration or Skip & Add Integrations Later.
9. All set! Click here to view your active integrations and start automating.