Quick summary
The Google Meet and Intercom integration lets support teams launch video calls directly from the Intercom inbox by installing the Google Meet app through Intercom's App Store and connecting a Google Calendar account. Once enabled, agents can instantly start or schedule Google Meet sessions without leaving their Intercom workspace.
Steps
- Go to the left-side panel and click Settings.
- Select Integrations from the list of options.
- Tap App Store to proceed.
- Search for Google Meet and pick it from the recommended matches.
- Click Install Now to begin the installation.
- Read the terms, then click Authorize Access to agree and proceed.
- Tap Go To Settings to establish the connection.
- Click Connect Your Calendar and then log in to your active Google account.
- Click Continue to grant the necessary permissions.
- After completing these steps, the Google Meet and Intercom integration will be enabled instantly on your account.
