Trigger Teams calls from RingCentral via Zapier

Quick summary

This demo shows how to trigger Microsoft Teams actions automatically when a RingCentral call event occurs, using a Zapier automation workflow. By connecting RingCentral as the trigger app and Microsoft Teams as the action app, teams can instantly respond to incoming or missed calls without manual intervention.

Steps

1. Log in to Zapier, click "Create", and select "Zaps" to begin building your automation.
2. Click "Trigger" to start configuring the first step of your Zap.
3. Search for RingCentral in the app search field and select it as your trigger app.
4. Choose a trigger event such as "New Call Received" or "Missed Call" to define when the Zap fires.
5. Connect your RingCentral account and select the phone number you want to monitor for call events.
6. Add Microsoft Teams as the Action App in the next step of your Zap.
7. Select an action event to define what Microsoft Teams should do when the trigger fires.
8. Connect Microsoft Teams, map your RingCentral call details to the Teams action fields, then test and publish your Zap.