Tidio Klaviyo Integration

Quick summary

The Tidio Klaviyo integration uses a Zapier automation to automatically send chat contact data from Tidio into Klaviyo for email list management. This step-by-step setup lets marketers tag and segment contacts captured from live chat without any manual effort.

Steps

1. Select Tidio as your trigger app to capture chat interactions from your website.
2. Choose your trigger event, such as Contact Sent From Bot.
3. Connect your Tidio account to grant Zapier access to your chatbot data.
4. Select which visitor data fields you want to capture from Tidio.
5. Click Test trigger to confirm your chat data is flowing correctly.
6. Select Klaviyo as your action app to add contacts to your email marketing platform.
7. Specify the Klaviyo action, such as adding a tag to a list, for incoming chat data.
8. Connect your Klaviyo account to enable contact management.
9. Select the contact identifier to ensure proper matching in Klaviyo.
10. Specify which Klaviyo list should receive the tagged contacts.
11. Click Continue to finalize your automation setup after confirming all settings.
12. Click Test step to verify proper data flow between Tidio and Klaviyo.
13. Click Publish to activate your Zap and start automatically tagging contacts from chat interactions.