How to Sync Tidio Through Zapier to Sheets

Quick summary

This tutorial shows how to sync Tidio with Google Sheets using a Zapier automation, so every Tidio event is automatically logged as a new row without manual effort. By connecting a Tidio trigger to a Google Sheets action in Zapier, teams can capture live chat data in a structured, shareable spreadsheet in real time.

Steps

1. From your Zapier dashboard, select Zap to start building a new automation.
2. Click on the Trigger field to begin selecting your trigger event.
3. Search for and select Tidio as your trigger app.
4. Choose a trigger event to define what Tidio action starts the Zap.
5. Connect your Tidio account to authorize Zapier access.
6. Map your trigger details and click Continue to proceed.
7. Click Test trigger to verify that Tidio is sending data correctly.
8. Search for and select Google Sheets as your action app.
9. Select an action event to define what happens in Google Sheets.
10. Connect your Google Sheets account to authorize Zapier access.
11. Configure the action details and click Continue to finalize the mapping.
12. Select Test step to confirm the Google Sheets action works as expected.
13. Once the test is successful, click Publish to activate your Zap.