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How to Send Email in Klaviyo

Updated on:
May 12, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to compose and send an email to a contact in Klaviyo.

Quick summary

Klaviyo lets you send emails directly to individual contacts from their profile, giving you full control over subject line, sender details, and scheduling. This step-by-step workflow walks through composing and delivering a one-to-one email inside the Klaviyo dashboard.


Steps

  1. Navigate to Audience in the main menu.
  2. Click on Profiles to access your contact list.
  3. Select a contact profile to view their details.
  4. Click View messages to review past communication with the contact.
  5. Click Send email to start composing your message.
  6. Add a subject line to your email.
  7. Add your preview text, which appears in the recipient's inbox preview.
  8. Enter your name or brand in the Sender name field.
  9. Specify where replies should go in the Reply-to address field.
  10. Click to continue with email setup.
  11. Click Continue to email to proceed to the content editor.
  12. Click to add or modify email content in the editor.
  13. Click Save to preserve your work.
  14. Click Schedule & send email when you are ready to deliver.
  15. Choose Send now to deliver the email immediately.

📌 Why this matters

Klaviyo's ability to send targeted emails directly from a contact's profile gives marketers precise, one-to-one communication control without leaving the platform. This feature is essential for ecommerce and B2C brands that need to respond to individual customers quickly, follow up on past interactions, or test personalized messaging. By combining contact-level context — such as message history and profile data — with a streamlined email composer, Klaviyo reduces the steps between insight and action. Teams can configure sender details, preview text, and scheduling in a single workflow, making direct email outreach faster and more consistent.
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