Integrating Slack with ServiceNow enables teams to streamline their workflows by bringing IT service management directly into the channels where they communicate daily. Here’s how to do it:
- Click on the '+Add apps' section in the left sidebar.
- In the search bar, type 'ServiceNow' and select the ServiceNow app from the results.
- Click the 'Add to Slack' button.
- You will be directed to the ServiceNow website and click 'Add to Slack'.
- Select 'Allow' to grant ServiceNow access to your Slack workspace.
- That's it! You have successfully connected Slack with ServiceNow.
- By following these steps, it allows you to create, update, and manage incidents, change requests, and other tasks directly from Slack, enhancing collaboration and improving response times.
