It is very easy to integrate Intercom with WhatsApp by integrating it with a Facebook page that uses this messaging platform. Here’s a short tutorial on how to do it:
- Head over to the left-side panel, then click 'Settings'.
- Choose 'Channels' from the list of options.
- Subsequently, tap 'WhatsApp' to proceed.
- Click 'Connect WhatsApp Business Number' and then log in to the Facebook account with the page linked to your WhatsApp account.
- Tap 'Get Started' to continue.
- Finally, tap 'Continue' to accept the terms and enable the integration between the two platforms.