To find duplicates in Dynamics 365, you must modify your settings. Here’s how:
- Access settings by clicking the gear icon.
- Select 'Advanced Settings'.
- Navigate to the 'Data Management' from your side bar menu.
- Then, select 'Duplicate detection settings'.
- Ensure 'Enable duplicate detection' is enabled.
- Make sure that each box is checked.
- Click 'Saved' to confirm the action.



