How to Connect Chatra to Slack Using Zapier

Quick summary

This tutorial shows how to connect Chatra to Slack using Zapier so that new chat events automatically trigger Slack notifications without any manual effort. By setting up this Zap, support and sales teams can respond to live chat activity faster and keep the whole team informed in real time.

Steps

1. From your Zapier dashboard, select Zap to start building a new automation.
2. Search and select Chatra as your trigger app.
3. Select a trigger event to define what Chatra action starts the Zap.
4. Connect your Chatra account to authorize Zapier access.
5. Click Test trigger to verify that Zapier can pull sample data from Chatra.
6. Search and select Slack as the action app.
7. Select an action event to define what happens in Slack when the trigger fires.
8. Connect your Slack account to authorize Zapier access.
9. Configure the action details and click Continue to finalize the Slack message setup.
10. Select Test step to confirm the Slack action works correctly.
11. Once the test is successful, click Publish to activate your Chatra-to-Slack Zap.