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How to Add Buttons in Dialogflow

Updated on:
May 13, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to configure interactive buttons inside a Dialogflow intent.

Quick summary

Adding buttons in Dialogflow requires inserting a Custom Payload response with the correct JSON structure inside your chosen intent. This step-by-step process lets you deliver interactive, clickable button options directly within your Dialogflow chatbot responses.


Steps

  1. On Dialogflow's main dashboard, find and open the intent you wish to use.
  2. Scroll down to the Responses section, then click 'Add Responses'.
  3. Choose 'Custom Payload' from the list of response options.
  4. Enter the code into the provided input field.
  5. Edit the code and input the specific button details, such as button type and label.
  6. Click 'Save' to apply your changes and proceed.
  7. Confirm the intent is saved — the button will now be added to the selected intent in Dialogflow.

📌 Why this matters

Adding buttons to a Dialogflow intent lets developers create structured, interactive chatbot experiences that guide users through predefined conversation paths. By using a Custom Payload response, teams can deliver rich UI elements like suggestion chips and quick-reply buttons directly within their NLP-powered bots. This capability is essential for reducing user friction, improving task completion rates, and building more intuitive conversational interfaces. Whether you're building a customer support bot or a guided workflow, Dialogflow button responses give your chatbot a more engaging and navigable structure.
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