Here’s how to do it:
- Define the trigger event that will start your automation workflow.
- Select 'ManyChat' to build automated messaging workflows.
- Select which customer trigger event will initiate your automation.
- Connect your ManyChat account to enable automated responses.
- Click 'Test trigger'.
- Select 'Facebook Messenger' as your messaging platform.
- Connect the account you'll use to automate conversations.
- Choose the action of sending messages from your Facebook page.
- Define which data values will trigger your automated response.
- Configure how messages will be processed in your workflow.
- Click 'Test step'.
- Hit 'Publish' to activate your Zap.