How to Track Emails in HubSpot

Quick summary

This demo shows how to send and track emails directly from a HubSpot contact record, so every message is automatically logged in the activity timeline. Sales teams can monitor email status in real time without leaving HubSpot CRM.

Steps

1. Log in to your HubSpot account and navigate to your main dashboard.
2. Click CRM from the left sidebar, and select Contacts from the list.
3. Click a specific contact name to open the contact record.
4. In the contact panel, click the Email button under the contact name.
5. The email composer will open on the right panel — enter your email details, review the message, and click Send to deliver it.
6. After sending, scroll to the activity timeline section to confirm the email was captured.
7. Your emails are now logged in the contact timeline, and you can track their status directly in HubSpot.