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All Tutorials /Sendgrid

How To Track Email Opens on SendGrid

Updated on:
May 12, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to enable and monitor email open tracking in SendGrid.

Quick summary

Email open tracking in SendGrid lets you monitor how many recipients open your emails by enabling the Open Tracking setting under Settings. Once enabled, you can view and export open rate data from the Global Stats dashboard, filtered by date range or category.


Steps

  1. Go to Settings > Tracking in the left sidebar.
  2. Find Open Tracking among the available tracking options.
  3. Toggle the switch to "Enabled" to activate open tracking for your emails.
  4. Navigate to Stats > Global Stats in the left sidebar to view your open tracking results.
  5. Filter your stats by date range, categories, or other parameters to refine your data.
  6. Export your open stats as a CSV file for further analysis.

📌 Why this matters

Email open tracking is a critical metric for any email marketing or transactional email program, giving senders direct visibility into recipient engagement. SendGrid's built-in open tracking feature makes it easy to enable pixel-based open detection without any custom code, then surface the results instantly in the Global Stats dashboard. Teams can filter open rate data by date range or category and export it as a CSV to feed into broader reporting workflows. Understanding open rates helps marketers and developers optimize send times, subject lines, and audience segmentation to improve overall email deliverability and campaign performance.
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