How To Set Out of Office in Salesforce

Updated on:

May 8, 2026

By:

Use this interactive demo to learn how to enable the Out of Office message in Salesforce for your users.

Quick summary

The Out of Office feature in Salesforce is admin-controlled and must be enabled through Chatter Settings before users can activate it on their profiles. This step-by-step guide shows admins how to turn on the setting and helps users confirm the feature is available on their account.

Steps

Note that Out of Office in Salesforce requires an admin to enable it before users can access it.
If the Out of Office option is missing, open Settings by clicking the Gear icon in the top right corner.
Click on Setup to open the Salesforce Setup panel in a new tab.
Navigate to the Quick Find field on the top left of the Setup page.
Search for Chatter Settings in the Quick Find field.
Locate the Out of Office option and check the box to enable it for users.
Go to your profile by clicking the profile icon in the top right, then click your name to open profile settings.
Confirm that the Out of Office sign is now available for you and your team.

📌 Why this matters

Enabling the Out of Office message in Salesforce Lightning Experience ensures that colleagues and collaborators are automatically notified when a team member is unavailable, reducing missed follow-ups and improving internal communication. Because this feature is gated behind an admin setting in Chatter Settings, many organizations unknowingly leave it inactive, causing confusion around response times. Properly configuring Out of Office in Salesforce helps revenue teams maintain transparency across accounts, contacts, and deal cycles without manual status updates. This makes it an essential setup step for any Salesforce admin managing a customer-facing or cross-functional team.

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