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All Tutorials /Salesforce

How to Send Mass Emails in Salesforce

Updated on:
May 25, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to blast mass emails to contacts directly in Salesforce.

Quick summary

Salesforce's mass email feature lets you send bulk emails to an entire contact list view in just a few clicks. This step-by-step walkthrough covers everything from selecting recipients to choosing an email layout and hitting Preview & Send.


Steps

  1. Click Contacts on the left side menu of the dashboard.
  2. Click the list view dropdown to browse available contact lists.
  3. Choose a list view to open.
  4. Select recipients individually or choose All to include every contact in the list.
  5. Click Send Email to initiate the mass email flow.
  6. Choose an email layout, then click Select & Continue.
  7. Create your email content, then click Preview & Send to deliver the email to your recipients.

📌 Why this matters

Salesforce's mass email feature is essential for sales and marketing teams that need to reach large groups of contacts efficiently without leaving their CRM. By sending bulk emails directly from a contact list view, teams eliminate manual effort and keep all outreach activity tracked inside Salesforce. The ability to choose a branded email layout and preview before sending ensures professional, on-brand communication at scale. This capability accelerates pipeline outreach, nurture campaigns, and customer updates from a single, centralized platform.
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