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All Tutorials /Salesforce

How to Send Email in Salesforce

Updated on:
May 25, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to compose and send an email directly from a Salesforce contact record.

Quick summary

Sending an email in Salesforce is done directly from a contact record using the built-in email composer. This guide walks you through navigating to Contacts, opening a record, and sending an email in just a few clicks.


Steps

  1. Click Contacts in the left side menu of the dashboard.
  2. Choose a contact to open their record.
  3. Find and select the envelope icon (email icon) to create an email.
  4. Fill in the email details and click Send once done.

📌 Why this matters

Salesforce enables sales and support teams to send emails directly from contact records, keeping all communication tied to the CRM without switching tools. This built-in email feature ensures every interaction is logged automatically, giving teams full visibility into customer conversations. By reducing context-switching, Salesforce helps reps respond faster and maintain a complete, accurate communication history. For organizations prioritizing productivity and data integrity, sending email through Salesforce is a core workflow that drives efficiency.
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