Quick summary
This demo shows how to log in as another user in Salesforce by accessing your profile menu and switching accounts. Admins and support teams use this feature to troubleshoot issues or act on behalf of another user without sharing credentials.
Steps
- Click your profile in the top right corner of the Salesforce dashboard.
- If you have another account, click the username listed at the bottom to switch accounts; otherwise, click Add Username to add a new one.
- Log in using the selected another account to complete the user switch.
