How to Integrate Zendesk with Gmail

Quick summary

This demo shows how to integrate Zendesk with Gmail using Zapier by building a Zap that triggers on Zendesk events and sends automated Gmail actions. The entire setup takes just minutes and requires no coding knowledge.

Steps

1. Navigate to the left-side panel, then click Create.
2. Choose Zaps from the list of available options.
3. Click Trigger to start the integration process.
4. Search for Zendesk and select it as the Trigger app.
5. Choose your preferred Trigger Event.
6. Tap Sign In to connect your Zendesk account.
7. Enter all required Zendesk account details and click Yes, Continue to Zendesk.
8. Fill out the trigger input fields with the necessary details.
9. Tap Test to verify the trigger configuration.
10. Click Continue With Selected Record to proceed.
11. Search for Gmail and select it as the Action app.
12. Choose your preferred Action Event.
13. Tap Sign In and log into your Gmail account.
14. Provide all required information to set up the Action.
15. Tap Test to publish and activate the integration.
16. Your Zendesk account is now fully integrated with Gmail.