How to Integrate Microsoft Teams with Avaya

Updated on:

May 12, 2026

By:

Use this interactive demo to learn how to add Avaya directly inside Microsoft Teams.

Quick summary

Integrating Avaya with Microsoft Teams lets users create and start meetings without leaving the Teams interface. The setup takes just minutes by searching for the Avaya app inside the Teams App Store and adding it with one click.

Steps

Go to your Microsoft Teams account and select 'Apps'.
Go to the search bar and enter 'Avaya'.
From the results, click the 'Avaya' app.
Click 'Open' or 'Add' and Avaya will be automatically added to your Microsoft Teams.
You can now create and start meetings through Avaya in Microsoft Teams.

📌 Why this matters

Integrating Avaya with Microsoft Teams brings enterprise-grade calling and meeting capabilities directly into a workspace that millions of teams already use every day. This integration eliminates the need to switch between separate communication tools, reducing friction and improving productivity for contact center and unified communications users. By adding the Avaya app to Microsoft Teams, organizations can unify their voice, video, and collaboration workflows in a single interface. This makes the Avaya-Microsoft Teams integration a critical setup step for businesses looking to streamline their communications stack.

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