How to Integrate Microsoft Teams with 8x8: 1-Min Guide

How to Integrate Microsoft Teams with 8x8

Updated on:

May 12, 2026

By:

Use this interactive demo to learn how to connect 8x8 calling inside Microsoft Teams.

Quick summary

This guide shows how to integrate 8x8 with Microsoft Teams so your organization can make and receive calls directly within the Teams interface without switching apps.

Steps

Click the ellipsis icon in the left side menu of your Microsoft Teams dashboard to access more apps.
Use the search bar to search for 8x8 in the Teams app directory.
Click Add to install the 8x8 app to your Microsoft Teams account.
In your 8x8 account, navigate to integrations and click the Enable button to activate the MS Teams integration.
Once all steps are complete, your organization can make and receive calls using 8x8 within Microsoft Teams.

📌 Why this matters

Integrating 8x8 with Microsoft Teams lets organizations consolidate voice calling and unified communications directly inside the Teams workspace they already use every day. This eliminates the need to switch between separate apps for calls and collaboration, reducing friction and improving team productivity. Businesses that rely on Microsoft Teams for internal communication can extend it with enterprise-grade 8x8 telephony, enabling inbound and outbound calling without leaving the Teams interface. This integration is essential for IT administrators and business leaders looking to streamline their communications stack and reduce software overhead.

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