Quick summary
This tutorial shows how to integrate Intercom with Zoom using a Zapier Zap, linking a customer messaging trigger in Intercom to an automated action in Zoom. By connecting these two platforms, teams can automate meeting creation and reduce manual coordination between support and video conferencing workflows.
Steps
- Head over to the left-side panel and click 'Create'.
- Choose 'Zaps' from the list of options.
- Click the 'Trigger' tab to start the integration process.
- Search for 'Intercom' and select it from the suggested results as your Trigger app.
- Specify your preferred 'Trigger Event' using the event dropdown.
- Click 'Sign In' and log in to your active Intercom account.
- Click 'Authorize Access' to accept the terms and grant the necessary permissions.
- Tap 'Test Trigger' to run and validate your input.
- Choose your preferred record and click 'Continue With Selected Record'.
- Search for 'Zoom' and select it as the Action app.
- Click the drop-down menu and select the specific 'Action Event' you wish to execute.
- Click 'Sign In' and sign in to your Zoom account.
- Click 'Allow' to agree to the terms and grant the necessary permissions.
- Fill out the input fields with the required details related to the integration, including Meeting Type.
- Click 'Continue' to publish and enable the integration.
- Your Intercom account is now successfully integrated with Zoom via your live Zap.
