The simplest way to integrate Intercom with Facebook Messenger is by connecting your account to a Facebook page. Here’s a short tutorial on how to do it:
- Head over to the left-side panel, then click 'Settings'.
- Choose 'Integrations' from the list of options.
- Subsequently, tap 'App Store' to proceed.
- Search for 'Facebook' and then select it from the recommended matches.
- After that, click 'Install Now'.
- Tap 'Go To Settings' under Getting Started, then log in to your Facebook account.
- Following that, tap 'Continue' to confirm your account and grant the necessary permissions.
- Find the page you want to use, then click the 'Connect Page' button next to it.
- Finally, your Intercom account will be integrated with the selected Facebook page. From there, you can now access the associated Facebook Messenger and access your conversations within the Intercom workspace.
