How to Integrate Intercom with Discord

Quick summary

Connecting Intercom with Discord via Zapier lets you automatically route customer messaging events into your Discord server without writing any code. This step-by-step walkthrough covers creating a Zap, authenticating both apps, and publishing a live automation in minutes.

Steps

1. Head over to the left-side panel and click Create.
2. Choose Zaps from the list of options.
3. Click the Trigger tab to start the integration process.
4. Search for Intercom and select it from the suggested results.
5. Specify your preferred Trigger Event using the dropdown.
6. Click Sign In and log in to your Intercom account.
7. Click Authorize Access to accept the terms and grant the necessary permissions.
8. Click Test Trigger to run your input and validate the connection.
9. Click Continue to proceed to the Action setup.
10. Search for Discord and select it as the Action app.
11. Open the drop-down menu and select your preferred Action Event.
12. Click Sign In and log in to your Discord account.
13. Choose the Discord server you want to use and click Continue.
14. Tick the checkboxes beside the permissions you wish to enable, then click Authorize.
15. Fill out the required input fields such as Channel and Bot Name one by one.
16. Click Continue to publish and enable the integration.
17. Your Intercom account is now integrated with Discord and your Zap is live.