How to Integrate Email Parser with Zendesk

Quick summary

This demo walks you through how to integrate Email Parser by Zapier with Zendesk by creating a new Zap that automatically triggers a Zendesk action whenever a parsed email is received. Once set up, incoming emails are parsed and routed to Zendesk without any manual effort.

Steps

1. Head over to the left-side panel, then click 'Create'.
2. Select 'Zaps' from the list of available options.
3. Click 'Trigger' to start the integration process.
4. Select 'Email Parser by Zapier' from the list under Popular Built-in Tools.
5. Choose your preferred Trigger Event.
6. Tap 'Sign In' and log into your active Email Parser account.
7. Click 'Authorize' to grant the necessary permission.
8. Click 'Test' to proceed and verify the trigger connection.
9. Navigate to the main dashboard and click 'Action'.
10. Browse the integration options and select 'Zendesk' as the Action app.
11. Click the drop-down menu and choose your preferred Action Event.
12. Tap 'Sign In' to connect your Zendesk account.
13. Fill out the input fields with your Zendesk account details, then click 'Yes, Continue to Zendesk'.
14. Provide the details needed to set up the Action accordingly.
15. Click 'Test' to publish and activate the integration.
16. Your Email Parser account is now fully integrated with Zendesk.