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All Tutorials /Salesforce

How to Enable Communities in Salesforce lightning

Updated on:
May 25, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to activate Experience Cloud Communities in Salesforce Lightning.

Quick summary

Enabling Communities in Salesforce Lightning requires activating Digital Experiences (Experience Cloud) through Advanced Setup, which replaces the legacy Communities feature. This step-by-step process takes just minutes and unlocks Experience Workspaces for building branded portals and community sites.


Steps

  1. Click the gear icon at the top-right menu of the Salesforce dashboard to open setup options.
  2. Select Open Advanced Setup from the dropdown menu.
  3. In the Quick Find search box, search for Digital Experiences and select Settings — Digital Experiences (Experience Cloud) is the updated platform that replaces Communities.
  4. Go to Experience Management Settings and check Enable Experience Workspaces.
  5. Click Save to apply and activate your Communities settings.

📌 Why this matters

Enabling Communities (now called Experience Cloud) in Salesforce Lightning is essential for businesses that want to build branded customer portals, partner sites, and self-service communities directly within their Salesforce org. Digital Experiences replaces the legacy Communities feature and provides a modern, unified workspace for managing external-facing sites. Activating Experience Workspaces unlocks advanced management tools that help teams deliver personalized digital experiences at scale. This configuration is a foundational step for any Salesforce admin looking to extend CRM capabilities beyond internal users.
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