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All Tutorials /Salesforce

How to Disable Verification Code in Salesforce

Updated on:
May 25, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to turn off identity verification codes in Salesforce.

Quick summary

This demo shows how to disable verification codes in Salesforce by navigating to Identity Verification settings in Advanced Setup and turning off SMS and email verification methods. Salesforce admins can complete this configuration in just a few clicks from the dashboard gear icon.


Steps

  1. Click the gear icon at the top right of the Salesforce dashboard to open settings.
  2. Select Open Advanced Setup from the dropdown menu.
  3. In the Quick Find search box, type and select Identity Verification.
  4. Under Verification Methods, disable the options for users to verify via text (SMS) and email.
  5. Scroll down, then click Save to apply the changes.

📌 Why this matters

Disabling unnecessary verification codes in Salesforce gives admins precise control over how users authenticate, reducing login friction for internal teams while enforcing stronger, centralized security policies. The Identity Verification settings in Salesforce Advanced Setup let organizations remove SMS and email as verification channels, pushing users toward more secure methods. This is critical for enterprises managing compliance requirements or standardizing authentication across large user bases. Controlling verification methods directly in Salesforce reduces support overhead and streamlines the user login experience.
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