How to Disable MFA in Salesforce

Updated on:

May 25, 2026

By:

Use this interactive demo to learn how to turn off multi-factor authentication in your Salesforce org.

Quick summary

This demo shows how to disable MFA in Salesforce by navigating to Identity Verification settings inside Advanced Setup and turning off the required identity verification options. Salesforce admins can follow these steps to remove the mandatory multi-factor authentication requirement for their org's users.

Steps

Click the gear icon at the top right of the dashboard to open the settings menu.
Select Open Advanced Setup from the dropdown options.
In the Quick Find search box, type and select Identity Verification.
Under Multi-Factor Authentication (MFA), disable the 'Require identity verification' options.
Scroll down and click Save to apply your changes.

📌 Why this matters

Disabling MFA in Salesforce gives administrators direct control over identity verification policies across their org, which is critical during migrations, sandbox testing, or when rolling out alternative authentication methods. Salesforce's Advanced Setup provides a centralized location to manage security settings like MFA without requiring command-line tools or support tickets. Understanding how to toggle the 'Require identity verification' setting ensures admins can respond quickly to access issues and maintain user productivity. This capability matters most for organizations balancing strict security requirements with seamless user login experiences.

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