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All Tutorials /Salesforce

How to Delete Salesforce User

Updated on:
May 25, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to deactivate and remove a user account in Salesforce.

Quick summary

Salesforce does not allow permanent user deletion, but admins can deactivate a user account through Advanced Setup to immediately revoke access. This step-by-step process uses the Users settings in Salesforce Setup to disable the Active field on any user record.


Steps

  1. Click the gear icon at the top right of the Salesforce dashboard.
  2. Select Open Advanced Setup from the dropdown menu.
  3. In the Quick Find search box, search for and select Users.
  4. Select a user from the list, then click the dropdown menu on the right side.
  5. Choose Edit User from the dropdown options.
  6. Scroll down to the Active field and disable it to deactivate the user.
  7. Click OK to confirm and fully deactivate the user account.

📌 Why this matters

Managing user access in Salesforce is critical for maintaining CRM security and license compliance. When an employee leaves or changes roles, admins must deactivate their Salesforce user account immediately to prevent unauthorized access to customer data. Since Salesforce does not support permanent user deletion, deactivating a user is the official method to revoke login access while preserving data integrity and audit history. This process ensures your org stays secure, compliant, and properly licensed without disrupting existing records.
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