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All Tutorials /Hubspot

How to Create Custom Events in HubSpot

Updated on:
June 5, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to create custom events in HubSpot.

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Creating custom events in HubSpot allows you to track specific user actions on your website or app for deeper analytics and automation.

  1. Log in to your HubSpot account and navigate to your main dashboard.
  2. Click on Data Management, and select Event Management from the list.
  3. Click the Create event button, and select Create custom event.
  4. Choose your event method (e.g., Use visualizer, Code JavaScript, API, or Webhooks), then click Next to proceed.
  5. Enter your Website URL, select the elements to track using the Visualizer, then click Done to finish setup.

📌 Why this matters

Custom events transform basic website analytics into a complete picture of user behavior by capturing actions that standard tracking misses—like video engagement, form abandonment points, or feature usage patterns. Beyond measuring what happened, these events become triggers for personalized email sequences, lead scoring adjustments, and targeted content delivery. You're essentially creating a feedback loop where user actions automatically generate relevant follow-ups, turning passive website visitors into engaged prospects through precisely timed, behavior-driven communications.

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