How to Create Chatbots in HubSpot

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Creating chatbots in HubSpot allows you to automate conversations, qualify leads, and provide instant responses to website visitors.

1. Log in to your HubSpot account and navigate to your main dashboard.
2. On the left sidebar, click on Service, then select Chatflows from the list.
3. Click the Create chatflow button to begin.
4. Click Set up chat to configure your chatbot settings.
5. Choose Website or Mobile as your platform, then click Next.
6. Customize the chat widget by selecting a Color and choosing a Font to match your branding.
7. Set your Chat availability, enabling 24/7 option if needed, and configuring the availability behavior and reply time, then click Next.
8. Set the Chat heading, assign users, write a Welcome message, configure assignment settings, then click Next to proceed.
9. Click Publish to make your chatflow live on your website.
10. Your live chat is connected and ready to engage visitors.