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How to Connect Salesforce to Box

Updated on:
May 12, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to install the Box Content Cloud app in your Salesforce org.

Quick summary

The Box Salesforce integration is installed directly through the Salesforce AppExchange, allowing teams to connect Box Content Cloud to their Salesforce environment in minutes. This step-by-step walkthrough covers everything from finding the listing to granting third-party access and confirming the installed package.


Steps

  1. Go to Salesforce AppExchange and search for Box Content Cloud.
  2. Click the Try It Free button on the listing page.
  3. Select Try in your sandbox to install in a sandbox environment.
  4. Verify your account details and click Continue to Installation.
  5. Click Log In & Install to authenticate with your Salesforce account.
  6. Click Use Custom Domain and enter your Salesforce custom domain.
  7. Add your custom domain name and click Continue.
  8. Choose who you are installing the app for and click Install.
  9. Grant Third Party Access and click Continue.
  10. Find your installed package under Settings > Advanced Setup > Installed Packages.

📌 Why this matters

The Box and Salesforce integration enables sales and operations teams to access, share, and collaborate on Box-managed content directly within their Salesforce workflows, eliminating the need to switch between platforms. By connecting Box Content Cloud to Salesforce, organizations can attach files, manage documents, and maintain a single source of truth for deal-related content inside their CRM. This integration reduces manual file sharing, accelerates deal cycles, and ensures that Salesforce records are always paired with the most up-to-date content from Box. For any Salesforce-powered team already using Box for content management, this AppExchange installation is a foundational step toward a fully connected, document-driven sales process.
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