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All Tutorials /Salesforce

How to Clear Cache in Salesforce

Updated on:
May 25, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to perform a hard reload and clear the browser cache in Salesforce.

Quick summary

To clear cache in Salesforce, open Salesforce in your browser and perform a hard reload using a keyboard shortcut, which forces the browser to discard stored data and fetch the latest page content. This two-step process works on both Windows and Mac and requires no admin access or settings changes.


Steps

  1. Open Salesforce in your browser, then press Ctrl + Shift + R or Ctrl + F5 on Windows, or Command + Shift + R on Mac to trigger a hard reload.
  2. Wait for Salesforce to reload — this clears the browser cache and loads the latest page data.

📌 Why this matters

Clearing the browser cache in Salesforce is a critical troubleshooting step that resolves stale data, display glitches, and outdated page content without requiring admin intervention. When Salesforce pages fail to reflect recent changes or load incorrectly, a hard reload forces the browser to bypass cached assets and retrieve fresh data directly from Salesforce servers. This quick keyboard-shortcut method works across all major browsers on both Windows and Mac, making it the fastest way for any Salesforce user to fix common browser-related issues. Keeping your Salesforce environment up to date ensures accurate CRM data and a consistent user experience.
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