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All Tutorials /SurveyMonkey

How to Change Sender Email in SurveyMonkey

Updated on:
May 12, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to update your sender email address in SurveyMonkey.

Quick summary

Changing your sender email in SurveyMonkey takes just a few steps inside Account Settings. Once updated, a verification email is sent to confirm and activate your new address.


Steps

  1. Click on your profile icon at the top right corner of the screen.
  2. Select My Account from the dropdown menu.
  3. Within Account Settings, go to Login details and click Change account email and password.
  4. To change the sender email, click Edit.
  5. Enter your new email in the empty field.
  6. Re-enter your new email in the confirmation field to verify the change.
  7. Click OK and go to your email inbox to verify your new email address.

📌 Why this matters

Keeping your SurveyMonkey sender email up to date ensures that survey invitations and responses reach the right inbox, reducing missed notifications and improving deliverability. When teams change roles, domains, or email providers, the ability to quickly update the account email prevents disruption to active surveys and workflows. SurveyMonkey's built-in email verification step adds a layer of security, ensuring only authorized users can complete the change. This makes managing account credentials straightforward for both individual users and team administrators.
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