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How to Change Email Address in HubSpot

Updated on:
June 5, 2026
By:
Madhav Bhandari
Use this interactive demo to guide you through the process of changing your email address in HubSpot.

‍

Changing an email address in HubSpot allows you to update a contact’s primary identifier used for communication and tracking.

  1. Log in to your HubSpot account and navigate to your main dashboard.
  2. Click CRM menu and select Contacts from the dropdown menu.
  3. Locate the contact you want to update in the list.
  4. Click the contact’s Name to open the record.
  5. Click the Email field to update their contact information.
  6. Enter the new Email Address in the field.
  7. Your contact information has been successfully updated in HubSpot.

📌 Why this matters

Updating email addresses keeps your contact database accurate for automated campaigns, lead scoring, and sales sequences that rely on email as the primary identifier. When contacts change jobs or personal emails, outdated addresses create gaps in your communication history and can trigger duplicate records if the same person re-enters your system with a new email. Maintaining current email information ensures your marketing automation continues seamlessly and preserves valuable interaction data tied to that contact's journey through your sales funnel.

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