Quick summary
This tutorial shows how to add and edit lead status values in HubSpot by navigating to Property Settings and modifying the Lead Status property. Sales teams can create custom statuses like "Not Interested" or "Uncontacted" to better track and manage prospects in their CRM pipeline.
Steps
- Navigate to the Gear icon in HubSpot to open account settings.
- Select Properties from the left navigation pane.
- Search for "Lead Status" in the properties search bar.
- Click the Edit button on the Lead Status property.
- Turn on the checkboxes and edit existing labels (e.g., rename "New" to "Uncontacted").
- Click + Add option to create new custom lead status values (e.g., "Not Interested").
- Enter the new label name for your custom lead status option.
- Click Save to finalize and apply your updated lead status options.
