How to Add an Agent Signature in Zendesk

Quick summary

Adding an agent signature in Zendesk lets support teams automatically append personalized sign-offs to every ticket reply. This guide walks through the exact steps to configure the Agent Interface settings so your signature appears consistently across all agent responses.

Steps

1. On the left-side panel, click Views.
2. Tap Manage Views at the bottom-left corner.
3. On another tab, head over to the left-side panel and click the Workspaces icon.
4. Tap Agent Interface under the Agent Tools section.
5. Find Signature and click the text box next to it.
6. Below the template code, type your desired Agent Signature.
7. Click Save at the bottom-right corner to apply and finalize your agent signature.