How to Activate DKIM Key in Salesforce
Here is a step-by-step tutorial on how to activate the DKIM key in Salesforce:
- Go to Setup on the top right.
- Search for DKIM Keys in the Quick Find.
- Make a new key by clicking on the Create New Key button.
- Fill in the DKIM Key Details.
- Enter details like your Domain, Selector, and Alternate Selector. (Hover over the "i" button for context)
- You can select the Key size based on the security regulations of the organisation.
- Wait till the keys get published.
- After the keys get published, you will see CNAME records that are available to be copied to your DNS for your domain.
- Salesforce has published the TXT records for this DKIM key to your DNS provider.
- Now move to your DNS Provider and Select Your Domain (Ex: "storylane.io")
- Navigate to DNS Settings and Add the Primary CNAME Record:
- For example, CNAME Record shows: <st1._domainkey.storylane.io IN CNAME st1.jpdc2t.custdkim.salesforce.com>some text
- In the "Name" field, enter the Host Name for the primary CNAME record (Ex st1._domainkey.storylane.io)
- In the "Content" field, enter CNAME Record (Ex- st1.jpdc2t.custdkim.salesforce.com)
- Repeat the process and Add an Alternate CNAME Record.