How to Unapprove an Invoice in Xero

Quick summary

In Xero, you cannot directly unapprove an invoice — instead, you void the approved invoice and use Copy to Draft to recreate it as an editable draft. This 12-step process lets you correct and resubmit invoices without losing the original data.

Steps

1. On Xero's main dashboard, go to the top menu bar and click 'Business'.
2. Choose 'Invoices' from the list of options.
3. Tap the 'Awaiting Payment' tab to filter approved invoices.
4. Find and open the invoice you want to unapprove.
5. Go to the top-right corner and click the 'More Options' button.
6. Pick 'Void' from the dropdown menu to proceed.
7. Click 'Void' one more time to confirm the void request.
8. Once the invoice is voided, tap 'View Invoice' next to the Invoice Voided notification.
9. Navigate to the top-right corner and click the 'More Options' button again.
10. Click 'Copy to Draft Invoice' to create an editable copy.
11. Confirm or change the suggested contact, then click 'Copy'.
12. Review the invoice details and tap 'Save & Close' — the invoice is now unapproved and reverted to drafts.