How to Unlock Accounts in Xero When the Password is Forgotten

Quick summary

To unlock a Xero account after forgetting your password, use the Forgot Password flow to receive a reset link by email and set new login credentials. The entire password reset process in Xero takes under two minutes and restores full account access immediately.

Steps

1. On Xero's login page, click 'Forgot Password'.
2. Enter your registered email into the input field and click 'Send Link'.
3. Open the email from Xero and tap 'Reset Password'.
4. Enter your new password into the input field, then retype it in the confirmation box.
5. Click 'Reset Password' to apply your new credentials.
6. Tap 'Back to Login' and sign in to your account using the new password.