How to Send Mass Email in Salesforce

Updated on:

May 11, 2026

By:

Use this interactive demo to learn how to send a mass email to contacts in Salesforce.

Quick summary

Sending a mass email in Salesforce lets you reach multiple contacts or leads at once directly from your CRM. Use the Send List Email feature to filter, select, and email your entire contact list in just a few steps.

Steps

Go to the Contacts or Leads tab in Salesforce.
Click the Views dropdown menu and select All Contacts.
Define your filtering criteria and save the list view.
Select the contacts you will be sending the email to.
Click the Send List Email button.
Compose and send your email to the selected contacts.

📌 Why this matters

Sending mass emails directly from Salesforce eliminates the need for third-party tools by letting sales teams reach hundreds of contacts or leads in a single workflow. The built-in Send List Email feature keeps all outreach logged inside your CRM, ensuring every interaction is tracked and reportable. This is especially valuable for teams running outbound campaigns, event invitations, or product announcements at scale. Using Salesforce for bulk email also ensures data accuracy, since recipient lists are drawn directly from live, filtered contact records.

Your product deserves an interactive demo

Start free

How to Add Help Text in Salesforce

How to Add Company Logo to Salesforce Lightning

How to Add Company Logo to Salesforce Lightning