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All Tutorials /Xero

How to Send Customer Statements in Xero

Updated on:
April 6, 2026
By:
Madhav Bhandari
Use this interactive demo to learn how to send customer statements in Xero.

‍

‍

It is very easy to send customer statements in Xero. Here’s a quick tutorial on how to do it:

‍

  1. On Xero's main dashboard, head over to the top menu bar and click 'Contacts'.
  2. Choose 'Customers' from the list of options.
  3. After that, find and select the contact to whom you wish to send the statements.
  4. Tap the 'More Options' button in the top-right corner.
  5. Subsequently, choose 'Send Statements'.
  6. Specify the statement type and the date, then tap 'Update'.
  7. Once done, click 'Email' to proceed.
  8. One by one, provide the required information.
  9. Following that, click 'Send'.
  10. After completing these steps, the customer statements will be sent to the selected contact.

📌 Why this matters

Sending customer statements directly through your accounting software transforms a routine administrative task into a strategic touchpoint with clients. You maintain professional consistency while saving hours of manual work each month.

Beyond the efficiency gains, automated statement delivery creates a paper trail that strengthens your accounts receivable process and reduces payment delays. When customers receive timely, professional statements, they're more likely to prioritize payments and view your business as organized and reliable, ultimately improving your cash flow.

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