Quick summary
Merging Jira tickets lets teams consolidate duplicate or related work items into a single issue, reducing clutter and keeping project tracking clean. This process uses Jira's built-in Merge action to combine selected tickets while letting you choose which Description and Field Values to retain.
Steps
- In your Jira space, find the tickets you want to merge and tick the checkbox beside each one.
- Open the floating menu at the bottom of the space and click the Merge button.
- Specify which ticket's Description and Field Values to use by tapping their respective menus and selecting one option from each set.
- Tick the checkboxes beside the items you wish to include in the new merged file.
- Once your selections are complete, click Merge to proceed.
- The selected Jira tickets will be merged and a confirmation will appear.
