How to Link Gorgias Through Zapier to Shopify

Quick summary

This tutorial shows you how to link Gorgias to Shopify through Zapier by building a Zap that sets Shopify as the trigger app and Gorgias as the action app. Once configured, tested, and published, the automation routes Shopify order events directly into Gorgias for streamlined customer support.

Steps

1. From your Zapier dashboard, select Zap to start building a new automation.
2. Click on the Trigger field to open the trigger app selector.
3. Search and select Shopify as your trigger app.
4. Choose a trigger event from the available Shopify event options.
5. Connect your Shopify account to authorize Zapier access.
6. Click Test trigger to verify the Shopify connection returns sample data.
7. Search and select Gorgias as the action app.
8. Choose an action event to define what Gorgias should do when triggered.
9. Connect your Gorgias account to authorize the integration.
10. Configure the action details and click Continue to proceed.
11. Select Test step to confirm the Gorgias action executes correctly.
12. Once the test is successful, click Publish to activate your Zap.