How to Integrate Zendesk with Smartsheet

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It is very easy to integrate Zendesk with Smartsheet via Zapier. Here’s a short guide on how to do it:

1. Navigate to the left-side panel, then click 'Create'.
2. Select 'Zaps' from the list of available options.
3. After that, click 'Trigger' to start the integration process.
4. Search for 'Zendesk' and select it as the Trigger app.
5. Choose your preferred 'Trigger Event' afterwards.
6. Following that, tap 'Sign In' to proceed.
7. Provide the required information associated with your Zendesk account, then tap 'Yes, Continue to Zendesk'.
8. Next, fill out the input fields with the necessary information to set up the trigger.
9. Once done, tap 'Test'.
10. Click 'Continue With Selected Record' afterwards.
11. Following that, search for 'Smartsheet' and then select it as the Action app.
12. Click the drop-down menu, then select your preferred 'Action Event'.
13. Tap 'Sign In' afterwards.
14. Provide your Smartsheet user credentials and then click 'Sign In'.
15. Subsequently, tap 'Allow' to agree with the terms and grant the necessary permission.
16. Fill out the input fields with the necessary details to set up the action.
17. Finally, click 'Test' to publish and activate the integration.
18. After completing these steps, your Zendesk account will be integrated instantly with Smartsheet.