How to Integrate Zendesk with Google Sheets

Quick summary

This tutorial shows how to integrate Zendesk with Google Sheets using Zapier by creating a Zap that automatically sends Zendesk trigger data into a Google Sheets spreadsheet. The process covers selecting a trigger app, authenticating both accounts, configuring an action event, and activating the integration in minutes.

Steps

1. Navigate to the left-side panel and click Create to begin building a new Zap.
2. Select Zaps from the list of available options.
3. Click Trigger to start the integration process.
4. Search for Zendesk and select it as the Trigger app.
5. Choose your preferred Trigger Event from the available options.
6. Tap Sign In to authenticate your Zendesk account.
7. Enter the required Zendesk account credentials and tap Yes, Continue to Zendesk to confirm.
8. Fill out the Trigger input fields with the necessary details to configure the trigger.
9. Click Test to run the Trigger and validate your inputs.
10. Search for Google Sheets and select it as the Action app.
11. Open the drop-down menu and choose your preferred Action Event.
12. Click Sign In and log into your Google account to connect it.
13. Tap Allow to grant the necessary permissions to Zapier.
14. Fill out the Action input fields with the required information to set up the action.
15. Click Test to publish and activate the Zendesk–Google Sheets integration.
16. Your Zendesk account is now integrated with Google Sheets and will sync data automatically.