It is very easy to integrate the email feature in Intercom. Here’s a short guide on how to do it:
- Head over to the left-side panel and click 'Settings'.
- Choose 'Channels' from the list of options.
- Subsequently, tap 'Email' to proceed.
- Under Domains & Addresses, click 'New Email Address'.
- After that, enter your preferred custom email address into the provided input field.
- Once done, click 'Start Setup For This Address'.
- Click 'Set Up Automatic Forwarding'.
- Following that, click the 'Copy' button next to the given workspace email and then add it to the default settings of your email provider.
- Finally, tap 'Verify Automatic Forwarding' to authenticate your email address. Once verified, the email feature will be integrated instantly into your Intercom account.
